Terms of Service

These Terms of Service (“Terms”) govern your access to and use of our websites, assessments, programs, and services, including the well transitioned™ offering (collectively, the “Services”). By accessing or using the Services, you agree to be bound by these Terms.

If you do not agree to these Terms, please do not use the Services.

1. Services Overview

Coaching Season LLC provides structured exit-support services, assessments, leadership coaching, and related consulting services through its well transitioned™ offering. Services may be delivered directly to individuals or sponsored by employers or organizations.

The specific scope, format, duration, and terms of Services are governed by the applicable engagement, agreement, or organizational contract.

2. Eligibility

• You are at least 18 years of age or the age of legal majority in your jurisdiction.
• You have the legal authority to enter into these Terms.
• You are using the Services for lawful purposes and in compliance with applicable laws.

3. Employer-Sponsored Services

When Services are sponsored or provided by an employer or organization:

• Coaching Season LLC does not act as the participant’s employer, legal representative, or advocate.
• Participation does not alter the employment relationship or create any employment guarantees.
• We do not provide legal advice, severance negotiation, or HR decision-making.

Any rights, obligations, or refund terms related to employer-sponsored Services are governed by the applicable organizational agreement.

4. Client Responsibilities

• Participate professionally and respectfully in all Services.
• Provide accurate and complete information when requested.
• Maintain confidentiality of program materials and discussions.

Services are advisory and supportive in nature and do not replace professional legal, financial, medical, or mental health services.

5. Confidentiality

We treat client and participant information as confidential and store it securely.

Confidential information may be disclosed only:

• When required by law, or
• When disclosure is reasonably necessary to prevent harm.

6. Data Privacy

Your use of the Services is subject to our Privacy Policy, which explains how we collect, use, and safeguard personal information. By using the Services, you consent to these data practices.

7. Payment, Cancellations, and Refunds

Payment Terms: Fees are due in advance or as outlined in the applicable agreement.

Refunds: Refunds, if any, are evaluated case-by-case and are not guaranteed.

Employer-Sponsored Services: Payment/refund terms are governed by the organizational agreement.

Cancellations & Rescheduling: Sessions may be rescheduled with reasonable notice. Late cancellations may result in forfeiture.

8. Force Majeure

We are not liable for delays or failures caused by events beyond reasonable control, including natural disasters, technical failures, labor disputes, or government actions.

9. Intellectual Property

All materials, frameworks, assessments, content, and tools provided through the Services are the intellectual property of Coaching Season LLC unless otherwise stated.

You may not reproduce, distribute, share, or use materials externally without written permission. Co-created materials may be anonymized and used for training, research, or internal improvement.

10. Session Recording

Sessions may be recorded only with explicit consent. Recordings are stored securely and used solely for quality, documentation, or training purposes. Requests for access or deletion may be submitted in writing.

11. Client Conduct

Clients and participants must conduct themselves professionally and respectfully. Harassment, abusive behavior, misuse of Services, or repeated violations may result in termination without refund.

12. Termination of Services

By Coaching Season LLC: We may suspend or terminate Services if these Terms are breached or payment obligations are unmet.

By Client: Clients may discontinue Services with written notice. Refunds are subject to Section 7.

13. Accessibility and Accommodations

We are committed to inclusivity. If you require reasonable accommodations, please contact us in advance.

14. Disclaimer of Guarantees

Coaching Season LLC makes no guarantees regarding outcomes, employment, emotional results, or business impact. Services are provided “as is” without warranties of any kind.

15. Limitation of Liability

To the maximum extent permitted by law, Coaching Season LLC is not liable for indirect, incidental, or consequential damages. Total liability is limited to the amount paid for the applicable Services.

16. Service-Specific Terms

Additional terms may apply to certain Services and will be provided in writing as applicable.

17. Dispute Resolution

Disputes will be addressed through good-faith mediation. If unresolved, disputes shall be submitted to binding arbitration. Each party bears its own legal costs.

18. Governing Law

These Terms are governed by the laws of the State of New Jersey, without regard to conflict-of-law principles.

19. Changes to These Terms

We may update these Terms from time to time. Updates take effect upon posting. Continued use of the Services constitutes acceptance of revised Terms.

20. Contact Information

For questions regarding these Terms, please contact: hello@coachingseason.com

By using Coaching Season LLC’s Services, you acknowledge that you have read, understood, and agreed to these Terms of Service.