Coaching Season LLC
Privacy Statement

At Coaching Season LLC, we are committed to respecting and protecting your privacy. This Privacy Statement outlines how we collect, use, disclose, and safeguard your personal information. We adhere to industry best practices, prioritize confidentiality, and ensure compliance with global data protection standards. By engaging with our services, you agree to the terms of this Privacy Statement.

1. Information We Collect

We may collect the following types of information to provide personalized coaching services and enhance your experience:

A. Personal Information

  • Name, address, phone number, and email address.
  • Employment details, job title, and organizational affiliation.
  • Payment and billing information (e.g., credit card or other payment details).

B. Sensitive Information

  • Details shared during coaching sessions, including personal, professional, or emotional challenges.
  • Demographic information, such as gender, ethnicity, or other identifiers, when voluntarily provided.

C. Usage Data

  • Information about interactions with our website, platform, or digital tools (e.g., IP address, browser type, and activity logs).
  • Feedback, survey responses, and assessments.

D. Third-Party Data

  • Information shared by authorized third parties, such as referrals or partnering organizations.

2. How We Collect Information

We collect information through:

  • Direct input during coaching sessions, surveys, forms, or registrations.
  • Automated means, such as cookies, tracking technologies, and analytics tools when you use our website or platform.
  • Third-party referrals or integrations, with proper client consent.

3. How We Use Your Information

Your information is used to:

  • Deliver tailored coaching services.
  • Maintain client records and enhance service quality.
  • Communicate updates, offerings, and promotional materials (with your consent).
  • Conduct research and analyze trends to improve outcomes.
  • Comply with legal and regulatory obligations.

Sensitive information disclosed during coaching sessions is used solely to advance the coaching process and is handled with the utmost confidentiality.

4. Cookie and Tracking Policy

We use cookies and similar technologies to enhance user experience, monitor website performance, and analyze trends. You can manage cookie preferences through your browser settings or opt-out where applicable.

5. How We Protect Your Information

We implement rigorous security measures, including:

  • Secure servers, encryption, and firewalls.
  • Access controls limiting data access to authorized personnel.
  • Regular audits and updates to maintain robust cybersecurity.

In the event of a data breach, we will notify affected parties in compliance with legal requirements.

6. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information. Information may be shared under these conditions:

  • With Your Consent: Share data with partners, consultants, or other professionals at your request.
  • Service Providers: To trusted third-party vendors under strict confidentiality agreements.
  • Legal Requirements: To comply with legal, regulatory, or ethical obligations.
  • Emergency Situations: To prevent harm to you or others, as required by law or ethical standards.

7. Data Retention Policy

We retain your information only as long as necessary:

  • Financial records are retained for up to 7 years to comply with legal obligations.
  • Coaching session notes are retained for no longer than 3 years unless otherwise requested by the client.

After the retention period, data is securely deleted or anonymized.

8. Your Rights

You have the right to:

  • Access, update, or delete your personal information.
  • Withdraw consent for specific data processing activities.
  • Request a copy of your data in a portable format.
  • Opt out of marketing communications.

Please contact us at hello@coachingseason.com to exercise your rights.

9. Children's Privacy

Our services are intended for individuals 18 years and older. We do not knowingly collect personal data from minors without parental consent. If you believe we have collected information from a child, please contact us immediately.

10. Global Data Compliance

We comply with international privacy standards, including:

  • California Consumer Privacy Act (CCPA) for California residents.
  • Applicable local and federal privacy regulations worldwide.

Your data may be stored or processed in servers outside your country of residence. We ensure such data transfers comply with local and international data protection laws.

11. Accessibility and Inclusivity

We are committed to making our privacy practices accessible:

  • This Privacy Statement is available in multiple formats upon request.
  • We accommodate individuals with disabilities, ensuring compatibility with assistive technologies.

12. Accountability and Continuous Improvement

We take responsibility for safeguarding your information. In order to maintain confidentiality and data protection, we conduct periodic privacy impact assessments to uphold ethical standards.

13. Updates to This Privacy Statement

We may update this Privacy Statement periodically to reflect changes in our practices, services, or legal requirements. The latest version will always be available on our website. Significant updates will be communicated directly to you.

14. Contact Us

For questions, concerns, or feedback regarding this Privacy Statement, please contact:

Coaching Season LLC
172 Woodport Rd
Sparta, NJ  07871
hello@coachingseason.com
1-833-COACH-09

Your trust and privacy are our priorities.
At Coaching Season LLC, we are dedicated to creating a safe, inclusive, and secure environment for your growth and transformation.